Employee Parking
Levels B1–B3. Badge required. Monthly permits via hr@twincrest.com. Unclaimed spots after 10 AM are open to all.
Office & Hybrid Hub
Your guide to working at Twincrest.
Hours, desks, parking, visitors — everything you need, right here.
Viewing: HQ Austin, TX
Office Hours
When we’re open.
Doors are open most of the week. Here’s the full schedule for HQ Austin — plus what to expect when you get here.
Upcoming closures
- Jun 30, 2026Early close — 2:00 PM (July 4th observed)
- Jul 4, 2026Independence Day — Closed
- Sep 7, 2026Labor Day — Closed
Need in after hours? Email facilities@twincrest.com at least 24 hours in advance.
HQ Austin
- Monday–Friday7:30 AM – 8:00 PMFull access, catering available
- Saturday9:00 AM – 2:00 PMQuiet hours, no catering
- SundayClosed
1200 Innovation Drive, Austin, TX 78701
Badge required at all entry points.
Other hubs
Book a desk
Reserve your spot.
Pick a date, pick a floor, pick a desk. Takes about 30 seconds.
Pick a date
Pick a floor
47 desks available on the Focus floor for May 27, 2026.
Confirmation sent to your email
Cancel anytime before 9 AM
Locker available on request at front desk
Parking
Plan your drive in.
Parking at HQ is easy — once you know the layout. Here’s everything by type.
Visitor Parking
Level B1, spaces V1–V20. Three-hour limit. Your host provides a parking code before they arrive. Overflow: 1150 Innovation Drive public garage (0.2 mi).
Accessibility
Eight ADA spaces on Level B1 near the elevator lobby. Need a temporary accommodation? Email facilities@twincrest.com.
EV Charging
Twelve ChargePoint stations across B1 and B2. $0.28/kWh billed to your personal ChargePoint account.
Visitor Info
Bring a guest. We’ll make it easy.
Registering a visitor takes two minutes. Here’s exactly what to do.
Step One
Register before they arrive
Use Envoy (envoy.com) or email reception@twincrest.com at least one hour before arrival. You'll need: guest name, email, company, visit purpose, and arrival time.
Step Two
Tell your guest what to bring
A government-issued photo ID. Your name. Their vehicle plate if they're parking on-site.
Step Three
Meet them (or let Envoy do it)
Envoy sends your guest a self check-in link the morning of their visit. You get a Slack ping the moment they arrive. They'll get a day badge at the front desk.
Frequently asked
Wi-Fi
Guest
Twincrest-Guest — no password
Employee
Twincrest-Corp — SSO credentials
IT Support
it@twincrest.com · ext. 4357
Return to office
How it works — honestly.
Three days a week, for Austin-based employees. Flexible on timing. Transparent on tracking. Here’s the full picture.
“Effective March 1, 2026, Austin-based employees are expected in the office a minimum of three days per week. Remote and satellite employees maintain existing arrangements.”
Scenario A
If you're in Austin (HQ or hybrid)
- Three in-office days per week. Pick the days that fit your team.
- No mandatory anchor day — coordinate with your manager.
- Badge taps count automatically; no separate logging.
- Travel and PTO days don't count against your weekly target.
Scenario B
If you're at a satellite office
- Same three-day cadence applies, at your home hub.
- Working from another Twincrest office counts toward your three.
- Local hub leads coordinate floor space and team days.
- Need a desk in another city? Use the desk booking widget above.
Scenario C
If you're fully remote
- Existing remote arrangements are honored — no change needed.
- Plan to visit a hub at least once per quarter for team time.
- Travel is covered through Navan (see Travel below).
- Stipend for home office refresh: $750 annually.
Frequently asked
Travel
Get there and back, the easy way.
Book through Navan. Expense through Navan. When in doubt, email finance. Here’s the short version.
Booking
Where to book
All flights, hotels, and rail go through Navan (formerly TripActions). Use SSO to log in. Domestic travel approved up to $1,500 without manager sign-off.
- Tool
- Navan (navan.com)
- Auto-approve
- Domestic under $1,500
- Manager review
- Anything over $1,500
Per Diem
Daily rates by city
Per diem covers meals and incidentals. Hotels are booked separately through Navan at GSA-equivalent rates.
- Austin / Chicago
- $74 / day
- New York / SF / DC
- $92 / day
- London / Paris / Tokyo
- $108 / day
Expenses
Submitting expenses
Snap receipts in Navan. Anything over $75 needs an itemized receipt. Reimbursement lands in your next paycheck.
- Receipts required
- Over $75
- Submission window
- Within 30 days
- Reimbursement
- Next pay cycle
Heads up
International travel needs pre-approval at least 14 days in advance. Email finance@twincrest.com with destination, dates, and project code.